2026.02.06
Apology and Notice Regarding BG-20 Aniline Steer Helmet Bag
Thank you very much for your continued support of our products.
We have discovered that some BG-20 Aniline Steer Helmet Bags were produced with an interior pocket bearing a horse mark and a horsehide material label, due to an internal control issue.
Although this product should be made exclusively from aniline steer leather, an error in our quality control process resulted in this inconsistency.
We sincerely apologize for any inconvenience or concern this may have caused our customers.
◼︎Our Response
For customers who own the affected product and wish to have it corrected, we will offer a free repair service.
Please contact us through the inquiry information below if you would like to request a repair.
We take this matter very seriously and will continue to strengthen our quality control processes to prevent a recurrence.
Thank you for your understanding and cooperation.
