Important Information & Frequently Asked Questions

As the weather grows colder, we hope everyone is doing well.
First of all, we would like to express our sincere gratitude for your continued support of Y'2 LEATHER.

We are also truly grateful for the many inquiries we receive every day.
Due to the high volume of inquiries, it may take us longer than usual to respond. We sincerely apologize for any inconvenience and appreciate your patience and understanding.

To help answer some of the questions we receive most frequently, we have put together the following information.

If you are considering visiting our store or purchasing one of our products, we kindly ask you to read through this information before contacting us.


① Online Sales
Since our founding, Y'2 LEATHER has maintained a policy of not offering online sales directly from our store, either domestically or internationally.
Leather jackets are a significant investment, and each piece has its own unique characteristics, including the texture of the leather, the fit, and the way it develops character over time.
We believe it is important for customers to experience our products in person, try them on, and fully understand the characteristics of the leather and the appropriate sizing before making a purchase.
For this reason, our store primarily operates through in-person sales.
If you are interested in purchasing our products, we recommend contacting one of our authorized retailers.


② Store Inventory and Reservations
As we are now in the peak leather jacket season, many of our products have already sold out, and our remaining inventory is extremely limited.
Please also note that we do not have access to the inventory information of individual retailers.
If you are looking for a particular item, we recommend contacting your nearest authorized retailer directly to check availability.
In addition, production and new order reservations for the current season have already closed.
We are also not accepting reservations for next year's production at this time. Reservations for the 2027 production season are scheduled to begin in March 2027 or later.
We kindly ask for your patience until the next reservation period opens.


③ Visiting Our Store
As Y'2 LEATHER is both a manufacturer and a brand specializing in the design and production of leather jackets, our store may occasionally close due to production operations, meetings with business partners, or domestic and international business trips.
To ensure that every customer has sufficient time to explore our products and receive detailed explanations about leather characteristics and sizing, our store operates strictly by appointment, with a maximum of three reservations per day.
As a result, available appointments can fill up quickly, and we may not always be able to accommodate your preferred date.
Please note that we cannot accommodate walk-in visits on fully booked dates or store closure days.

If you would like to see our products sooner, we recommend visiting one of our authorized retailers.

Authorized Retailers:
https://y-2leather.com/en/dealers


Extended Store Closure
Due to upcoming exhibitions and business trips, our store will be closed for an extended period as follows:

Closure Period: December 24, 2026 – March 1, 2027

During this period, store visits and appointment bookings will be suspended.
We are scheduled to reopen on March 2, 2027.
We sincerely apologize for any inconvenience and appreciate your understanding.


④ Retailer-Exclusive Collaboration Models
Our retailer-exclusive collaboration models are specially developed and produced at the request of our authorized retailers in Japan and overseas.
These models feature exclusive specifications and are generally available only through the retailers that commissioned them.
Therefore, they are not available for purchase at our own store.
For information regarding availability or purchasing these exclusive models, please contact the respective retailer directly.


⑤ Orders Placed at Retailer Preview Events
All orders placed during preview events hosted by our authorized retailers are processed through the respective hosting stores.
For inquiries regarding delivery schedules, product availability, or order details, please contact the retailer where you originally placed your order.


⑥ Repairs
If your Y'2 LEATHER product requires repair, please first contact the retailer where you purchased it.
After reviewing the condition of the item and the nature of the repair request, we will provide further guidance regarding the available options.


⑦Additional Questions
For other frequently asked questions, please visit the Q&A section of our official website.

Frequently Asked Questions
https://y-2leather.com/en/faq

We kindly encourage you to review this information before submitting an inquiry.


At Y'2 LEATHER, we remain committed to exceptional craftsmanship, uncompromising quality, and continuously improving our products and customer service.

We sincerely appreciate your continued trust and support, and we look forward to sharing our passion for leather craftsmanship with you for many years to come.

Y'2 LEATHER