[Important Notice and Apology] Regarding Undelivered Inquiry Emails

We sincerely thank you for your continued support of our products and services.

We would like to inform you that we have recently discovered an issue where some inquiry emails sent to us after May 10, 2025, may not have been successfully delivered to our system.

This issue occurred due to an unintended overwrite of certain configuration files during the release of our blog feature on May 10, 2025. As a result, any inquiry emails sent between 3:47 AM on May 10 and 8:45 AM on May 22, 2025 (JST) may not have reached us.

We deeply apologize for any inconvenience this may have caused to those who contacted us during the affected period.

Unfortunately, we are unable to retrieve the undelivered emails. We kindly ask that anyone who sent an inquiry during the aforementioned period resubmit your inquiry using our contact form.
We sincerely apologize for the inconvenience and greatly appreciate your understanding and cooperation.